《Designing for Behavior Change》电子书下载

Designing for Behavior Changetxt,chm,pdf,epub,mobi下载
作者: Stephen Wendel
出版社: O'Reilly Media
副标题: Applying Psychology and Behavioral Economics
出版年: 2013-11-1
页数: 400
定价: USD 39.99
装帧: 平装
ISBN: 9781449367626

内容简介  · · · · · ·

A new wave of products is helping people change their behavior and daily routines, whether it’s exercising more (Jawbone Up), taking control of their finances (HelloWallet), or organizing their email (Mailbox). This practical guide shows you how to design these types of products for users seeking to take action and achieve specific goals.

Stephen Wendel, HelloWallet’s head rese...




作者简介  · · · · · ·

Stephen Wendel

Stephen is a behavioral social scientist who serves as the Principal Scientist at HelloWallet, an independent financial guidance company. He conducts original research on financial behavior and coordinates the research efforts of HelloWallet’s advisory board of leading behavioral economists and psychologists.

At HelloWallet, he’s helped build an engaging product ...



目录  · · · · · ·

Chapter 1 How the Mind Decides What to Do Next
The Deliberative and Intuitive Mind
Making Sense of the Mind
Most of the Time, We’re Not Actually “Choosing” What to Do Next
Even When We “Choose,” Our Minds Save Work
The Obvious, Simple Stuff Is Really Important
· · · · · · ()
Chapter 1 How the Mind Decides What to Do Next
The Deliberative and Intuitive Mind
Making Sense of the Mind
Most of the Time, We’re Not Actually “Choosing” What to Do Next
Even When We “Choose,” Our Minds Save Work
The Obvious, Simple Stuff Is Really Important
A Map of the Decision-Making Process
On a Napkin
Chapter 2 Why We Take Certain Actions and Not Others
A Simple Model of When, and Why, We Act
The Create Action Funnel
On a Napkin
Chapter 3 Strategies for Behavior Change
A Decision or a Reaction: Three Strategies to Change Behavior
Strategy 1: Cheat!
Strategy 2: Make or Change Habits
Strategy 3: Support the Conscious Action
A Recap of the Three Strategies
On a Napkin
Discovering the Right Outcome, Action, and Actor
Chapter 4 Figuring Out What You Want to Accomplish
Start with the Product Vision
Nail Down the Target Outcome
Identify Additional Constraints
Generate a List of Possible Actions for Users to Take
On a Napkin
Chapter 5 Selecting the Right Target Action
Research Your Target Users
Select the Ideal Target Action
Define Success and Failure
How to Handle Very Diverse Populations
On a Napkin
Developing the Conceptual Design
Chapter 6 Structuring the Action
Start the Behavioral Plan
Tailor It
Simplify It
Make It “Easy”
On a Napkin
Chapter 7 Constructing the Environment
Tactics You Can Use
Increase Motivation
Cue the User to Act
Generate a Feedback Loop
Knock Out the Competition
Remove or Avoid Obstacles
Update the Behavioral Plan
On A Napkin
Chapter 8 Preparing the User
Tactics You Can Use
Narrate the Past to Support Future Action
Associate with the Positive and the Familiar
Educate Your Users
How Training Your Users Fits In
Update the Behavioral Plan
How Behavior Change Techniques Relate to the Thought the Behavior Requires
On a Napkin
Designing the Interface and Implementing It
Chapter 9 Moving from Conceptual Designs to Interface Designs
Take Stock
Extract the Stories or Specs
Provide Structure for Magic to Occur
On a Napkin
Chapter 10 Reviewing and Fleshing Out the Interface Designs
Look for Big Gaps
Look for Tactical Opportunities
On a Napkin
Chapter 11 Turning the Designs into Code
Put the Interface Design in Front of Users
Build the Product
Go Lean If Possible
On a Napkin
Refining the Product
Chapter 12 Measuring Impact
Why Measure Impact?
Where to Start: Outcomes and Metrics
How to Measure Those Metrics
Determining Impact: Running Experiments
Determining Impact: Unique Actions and Outcomes
Other Ways to Determine Impact
What Happens If the Outcome Isn’t Measurable Within the Product?
On a Napkin
Chapter 13 Identifying Obstacles to Behavior Change
Watch Real People Using the Product
Check Your Data
Figure Out How to Fix the Obstacles
On a Napkin
Chapter 14 Learning and Refining the Product
Determine What Changes to Implement
Measure the Impact of Each Major Change
When Is It “Good Enough”?
How to (Re-)Design for Behavior Change with an Existing Product
On a Napkin
Putting It into Practice
Chapter 15 Common Questions and a Start-to-Finish Example
An Example of the Approach
Questions About How and Why We Act
Questions About the Mechanics of Building Behavior Change Products
Chapter 16 Conclusion
Four Lessons
Themes
Looking Ahead
Appendix Glossary of Terms
Appendix Resources to Learn More
Resources on Behavior and Decision Making
Appendix Bibliography
Appendix About the Author
· · · · · · ()

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  1. 单沫雨夜6K5 单沫雨夜6K5说道:
    1#

    这本书真的还是很有参考价值的。

  2. 你是会闪光的星 你是会闪光的星说道:
    2#

    脑洞之大,角度只独特让我震撼

  3. MAY_大仙 MAY_大仙说道:
    3#

    很新颖。

  4. 李贝拉ahhh 李贝拉ahhh说道:
    4#

    忍不住一直看下去

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