'An invaluable resource book for anyone (counsellors, EAP providers and companies) involved in workplace counselling. Helpful and informative, it is set to become a classic text in its field' - Counselling and Psychotherapy, The Journal of the British Association for Counselling and Psychotherapy 'Accessible and meaningful...a valuable contribution to the growing body of literature on counselling in specific contexts, and Michael Carroll is to be congratulated for his skill in pulling together so many strands that influence the workplace counsellor's role' - Human Resource Management Journal Hand-in-hand with the increase in numbers of organizations offering counselling for their employees comes a growing demand for counsellors who are skilled not only in helping the individual but also in managing the counselling process within a workplace setting. This practical book provides core guidance on how to operate best in an employee-counsellor role and how to tackle the issues such a role raises.Michael Carroll presents a generic, integrative model of employee counselling which shows readers how to organize, administer and manage the counselling process, from assessment to termination, within an organizational setting. In so doing, he discusses the tasks and responsibilities of employee counsellors, covering such vital areas as: how to contract with organizations; the impact of the organization on the counselling process; evaluation; ethical dilemmas; loyalty clashes; and training and supervision.

Michael Carroll, Ph.D. is a Chartered Counselling Psychologist. He is an accredited Executive Coach and an accredited Supervisor of Executive Coaches with APECS (Association for Professional Executive Coaches and Supervisors).

Michael is Visiting Industrial Professor in the Graduate School of Education, University of Bristol and the winner of the 2001 British Psychological Society Award for Distinguished Contributions to Professional Psychology.

Michael works with individuals, teams and organizations specializing in the theme of learning and wellbeing. He supervises, coaches and trains nationally and internationally and works within the private and public spheres. He runs the Centre for Supervision Training. He has trained in, written about and researched supervision for over 30 years, both supervising and being supervised. He has written, co-written and edited 10 book including the following Training Counselling Supervisors: Strategies, Methods, Techniques (Edited with Elizabeth Holloway, Sage:1999); Counselling Supervision in Context (Edited with Elizabeth Holloway: Sage: 1999), The Handbook of Counselling in Organisations (Edited with Michael Walton: Sage, 1997), Counselling Supervision: Theory, Skills and Practice (Sage, 1996); Workplace Counselling (Sage, 1996).